IT Systems Administrator
IT Systems Administrator with enterprise experience supporting and securing Microsoft 365 environments, including Entra ID, Intune, Exchange Online, SharePoint/OneDrive, and end users at scale. Strong in identity and access management (Conditional Access, MFA, RBAC/PIM concepts, SSO) and modern endpoint management (Autopilot, compliance/configuration policies, BitLocker, security baselines, ASR rules, and application deployments). Experienced with Defender XDR and Sentinel for alert triage, KQL-based investigation/hunting, incident response, and rapid remediation, with a focus on reducing noise and improving detections.
Extensive experience with Cisco Meraki (firewalls, switches, access points) to strengthen reliability and security through VLAN/SSID segmentation, VPN, and secure connectivity, plus core troubleshooting across DNS/DHCP and network performance. Comfortable administering and troubleshooting across Windows and Linux environments, including SSH access, permissions, services, and log-based troubleshooting. Automate and streamline support and administration with PowerShell (Microsoft 365, Exchange, Entra/Intune tasks) and Bash for repeatable workflows, faster resolution, and consistent outcomes. Known for clear communication, structured troubleshooting, excellent customer service, and owning issues through resolution—backed by strong documentation and process-driven support.
Entra ID, Intune, Exchange, SharePoint, MFA, RBAC, SSO
Windows 11, Windows Server 2022, Linux Ubuntu, Ubuntu Server, Kali Linux
Microsoft Defender XDR, Microsoft Sentinel, alert triage, incident response, investigation workflows
Cisco Meraki Firewalls, Switches, Access Points, VPN, VLANs, SSIDs, DHCP, DNS, Firewalls
Microsoft Teams, Teams Rooms, Zoom, Neat Boards, camera/mic/speaker tuning, meeting production support
PowerShell, Bash, Python, SQL
Master of Information Technology (MIT) - Virginia Tech
Currently enrolled in the Master of Information Technology graduate program at Virginia Tech, concentrating on cybersecurity and secure information systems. Through this program, I am expanding my technical and strategic understanding of enterprise IT and security, and I look forward to applying advanced concepts to real-world challenges as I continue to grow professionally.
Expected Graduation: Summer 2028
I'm proud to share the IT certifications I've earned as part of my ongoing growth in IT. Earning these certifications has been an important part of my growth in IT. Each one represents focused effort, hands-on learning, and a long-term commitment to developing reliable, up-to-date technical skills.
Click on any badge below to view additional details about the certification.